Enterprise Social Network
Enterprise Social Network is a solution for cooperation, management of organisational knowledge, and development of innovation. It's a set of electronic tools that help an organisation’s employees to gather in interest groups, cooperate, talk, and share knowledge and experience.
The service comprises a website, document management, and information search and analysis. Most of these functions are used in social networks for the public such as Facebook, LinkedIn, and Twitter. Enterprise Social Network is a similar solution, but the membership in the group is restricted to an enterprise’s employees and such network is intended for business purposes (although options for entertainment may be provided as well) and for completion of the enterprise’s specific tasks.
UNIQUENESS ON THE MARKET
- SaaS. The application comes in the form of Software as a Service.
- Interactivity. Enterprise Social Netwok differ from the usual intranets for organisations in that Enterprise Social Network offeres a large variety of interactive tools that enable employees not only to view information posted by their colleagues but also to be actively involved: leave comments, ask questions, and create the enterprise’s knowledge content together with others. The level of interactivity is also increased by each employee’s opportunity to create his or her profile, which includes a photograph. This ensures that all entries posted have a specific author.
- Usability. Just as with social networks for the public, major attention is paid to usability. The solution is easy-to-use even for those users who do not have much IT knowledge.
FUNCTIONALITY
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Groups. Employees can create groups for their departments, projects, competences, and other common interests. A group uniting specific employees is a basis for cooperation in the system. Every employee has a profile in the enterprise’s social network. The profile contains an employee given name/s, surname, and position. The profile may also contain employee photos and descriptions of experience, hobbies, and other personal information. |
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Common work environment. Wiki is a website created by members of a group. The Wiki site can be easily created by any user, just as any user can supplement, adjust, or comment on the Wiki content created. An example of the Wiki page result is a jointly created document that can undergo constant improvement.
Public discussion of an issue or problem can be comprehensively considered in the discussions section.
Employee opinions are collected by polling.
Blogs are enterprise notification boards that enable users to promptly provide information to large audiences. Blog entries normally have one author only, and additional content is formed by comments left by the blog community.
Quick and interactive publication of messages and communication within the enterprise is also ensured for members of specific groups by the microblog / shout box function.
The information published can be supplemented with files, which can be easily uploaded to any location in the cooperative environment. |
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Work organisation. To-do-lists help employees to assign tasks to others and to remember and manage their own work tasks. It is advisable to mark events related to sales, projects, or other group activities on the calendar.
The history of activities by members of a specific group can be followed in the activity stream. |
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Information search. The search tool helps to quickly find the required information in the enterprise’s social network.
Search is facilitated by the tag function. Tags are descriptions created in a free form by a user for individual wiki, discussions, or other units of information.
In addition, there is a possibility to subscribe to notifications about supplementation of information and comments posted by other colleagues. Notifications are sent to specified e-mail addresses or in the special unread notification area. The underlying principle is not that users look for information but rather that information must reach users. |
ADVANTAGES
- Employee involvement
- Accumulation of enterprise knowledge base
- Crystallisation of new ideas
- Quick information search
- Time saving when including new employees
- Project management information and documents in one place
- Sharing of experience and development of skills
- Reduction in the number of meetings and their duration
- Joint creation of information (content)
- Advantages offered by Software as a Service
FAQ
Is my data secure?
Yes, the social network service for enterprises is fully protected both against damage to or unlawful appropriation of information and from accidental loss of information. The service is provided by Blue Bridge Data Centre, which is protected from fire, flooding, unsolicited physical access, and break-ins from the outside. Daily data copies are produced, which ensures that any data deleted by mistake will not be lost.
At present the company is undergoing growth. Does it need its own social network service?
Because you are a growing enterprise, you are undergoing a very dynamic period and can hardly forecast the volume of IT resources required. In this case, the service is charged a monthly fee only. You will therefore pay only for the actual number of users in a given month. In this manner, you will not load unnecessary financial obligations on your enterprise. This service increases your mobility considerably: all the required information can be published in one place and accessed from anywhere. The document creation function enables you to create, edit, and share information quickly, conveniently, and without the need to invest in expensive word-processing software.
I do not have sufficient IT knowledge. Will I be able to use this service and manage any difficulties encountered?
You do not need to be an IT professional. Please entrust the IT area to us. We will activate the service and provide you with professional advice and assistance in case of any problems.




