For IT Executives

About	Benefits	Customer Experience	Technical Solution	FAQ

IT FRAGMENT AS A SERVICE

About

- Installing a new IT system?
- Investments in IT are cut down?
- Employees and management urge IT department to answer to changing business needs more flexibly?
- Are routine activities time consuming?
- Your IT infrastructure capacities are not sufficient enough for the system that is being newly implemented?
 

Those are the typical situations when we recommend considering procuring IT fragment as a service. Using our basic service components (virtual server, data storage, etc.) you can design a custom IT infrastructure solution and integrate it with your existing IT infrastructure.

Benefits 

Short implementation time. There is no delay and expenditure due to the procurement and installation of IT infrastructure, training of IT specialists, therefore the project can be started in much shorter time.
 

High level of self-service. IT resources can be ordered and managed via internet (e.g. virtual desktops, virtual servers, storage, testing environments, etc.).
 

High availability of services. Services are provided from the data centers compliant with all security and business continuity requirements using virtualization solutions. The latter are advantageous because of mobility - in case of hardware failure virtual servers will be up and running in few minutes on redundant data center hardware.

Activity optimization. Cloud Computing enables to procure services for routine or new activities and helps saving costs as well as vacates internal human resources for executing activities of higher priority. All administration and support is performed by the qualified vendor’s specialists.  More...
 

Customer Experience

The IT infrastructure of a company is comprised from the systems of various complexities: CRM, file storage, Microsoft Exchange e-mail and collaboration system, a document management system and the enterprise resource management system (ERP). There are approximately 160 employees in the company and 3 administrators to support IT. ERP and CRM are most critical systems for the business.
 

IT administrators have different specializations but a significant part of their time is occupied by routine tasks, such as, creating and deleting mail-boxes, providing Access rights to employees, small changes in configuration of, e.g., servers, etc. IT manager, together with administrators, also participates in planning and ordering the equipment. 
 

Due to the increased amount of data IT administrators need to dedicate more time for the main IT systems and therefore the quality of other IT services decreases. IT manager is considering employing one more administrator to support the systems but he has no budget assigned.
 

The company was proposed to start using dynamic IT services together with all the benefits those services provide. In order to dedicate more time for the critical systems and optimize the others it has been decided to delegate the development and support of Microsoft Exchange server and file storage to the external vendor. This decision enabled the company to control the support and security of critical systems and procure less critical systems as a service.
 

The scope of the project included installation of optical fiber link between the company and Blue Bridge data center, replacement and configuration of 5 different capacity servers and support of the abovementioned systems. All the systems were provided with the licenses and possibility to change the quantity of licenses monthly. A monthly fee for these services is approximately 10300 Litas.

Technical solution

The architectural solution for providing our dynamic IT services is exclusive in how high availability features are implemented, how backup and restore solution is implemented and how this solution is provisioned.

Virtual servers are provided using VmWare virtualization platform. In case of physical server failure, virtual machines dedicated for the services, will be automatically moved to another functioning hardware in just few minutes. Server back-up copies are made daily and stored for three days. The solution is designed to copy “live” data (SQL DB, opened files, etc.) without any impact to their integrity and can backup whole virtual machine along with the data. Therefore recovery from the back-up can be performed significantly faster.
 

Data is stored in high availability data storage that is protected from individual disc failure (RAID 10) as well as the failure of the whole disc array. More...

FAQ

If we decide to procure dynamic IT services, what would you recommend doing with our functioning, not recently procured, technical equipment and software licenses?
We can propose and design a solution so that it is compliant with your current needs and owned infrastructure.
 
From what location dynamic IT services are provided? Where is the customer’s data stored? 
Services are provided and the data is stored in Blue Bridge data center in Vilnius.
 
What competence do your employees have? Is it sufficient enough for providing services of this type?
Blue Bridge is one of the biggest groups of IT companies in Lithuania whose business covers all forms of Cloud Computing.  We are the highest level partners of Hewlet-Packard, Microsoft, VmWare and many other leading international IT companies. This represents our significant experience and competence in the field of IT.