Bridge2cloud
2011.12.21
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For Executives

About Benefits Customer Experience Technical Solution FAQ
About Benefits Customer Experience Technical Solution FAQ

WHOLE IT AS A SERVICE
About

 

 

- Are you establishing a new business and would prefer investing into business development rather then IT procurements?
- The existing IT equipment is outdated and no longer meets your business’ needs?
- Is your business highly dependent on IT?
- The experienced IT specialist is hard to find?
 

Those are the typical situations when we recommend to consider procuring the whole IT as a service.

 

 

 

Benefits

 

 

The investment in hardware and depreciation costs are not incurred. Capital expenditures are replaced by operational expenditures. While procuring IT services you pay for the amount of resources that you have actually used at the given time. There is no need for investments neither into software nor hardware trying to foresee the future needs. And after those needs become irrelevant there is no issue of using those redundant resources effectively.
 

High quality of services becomes affordable even for small businesses. The architecture of Cloud Computing services enables to distribute IT resources among several service users safely and effectively.  Therefore the enterprise level services (e.g.  e-mail, time and resource planning software or back-ups) can be procured by small companies without requiring significant investments in IT equipment.  
 

Flexibility. Procurement of IT services can answer business needs in few hours, while procuring and setting the hardware can take up to two months. Cloud Computing services also guarantee uninterrupted provision and business continuity as well as change of scope regarding the business cycles (e.g. changed market situation; seasonal, peak performance or temporary project needs). 
 

Activity optimization. Cloud Computing enables to procure services for routine or new activities and helps saving costs as well as vacates internal human resources for executing activities of higher priority. All administration and support is performed by the qualified vendor’s specialists. More...

 

 

 

Customer Experience 

 

 

A company was planning to replace outdated and ineffective servers so management has been considering the procurement of new servers, but the calculated investments were too high. Therefore other options to renew IT infrastructure were considered as well.
 

For example, outsource of IT resources. This option, even though providing the company with an opportunity to divide financial flows, was not acceptable because of other aspects, like, long-term equipment rental contract (2-3 years), inflexible contract terms, no possibility to rent software licenses, limited possibilities of dynamically changing the scope of IT resources during the contract period.
 

The company was suggested to use dynamic IT services. The concept of such services is quite similar to electricity supply model where the payment for services is monthly, depending on the amount of electricity consumed. Likewise, dynamic IT services enable to use only such IT capacities that are needed at given time and to pay accordingly. No long-term contracts! The price includes licenses’ prices as well so in case of the change in number of company’s employees, the number of licenses can be changed from next month on.

Adopting dynamic IT services three servers have been replaced by virtual machines in the high availability data center. Microsoft Windows Server and Microsoft licenses were also proposed as a service. The company has as well delegated the management of 23 digital workplaces and the support of the abovementioned servers to the service provider.
 

Adoption of these services has enabled the company to avoid procuring whole new IT infrastructure, to save on electricity expences, purchase of licenses and IT support. Monthly fee for the abovementioned services is approximately 3500 Litas.
 

Customer was also proposed to replace part of outdated digital workplaces to virtual desktops. In the initial phase it was decided to virtualize 5 desktops ant migrate remaining ones in the period of one to two years after the expiry date of the warranty. The virtual desktop service also enables customer to procure necessary number of desktops at given time and instantly change the number when needed.  The monthly fee for 5 virtual desktops with Microsoft Office license, terminals and maintenance services is 1030 Litas.  

 

 

 

Technical Solution 

 

 

Bridge2cloud services are provided via internet. Service provisioning hardware and software is located in our modern data center compliant with all the security and business continuity requirements. Procuring whole IT as a service customer is not required to own any IT infrastructure – neither hardware nor software or even PCs. Provision of services is based on virtual infrastructure.
 

 

 

FAQ

 

 

What hardware and software needs to be owned in order to start using dynamic IT services?
You do not have to own any! We can provide all you need as a service – from PC to a system.
 
How is the customer data security ensured?
Services are provided from Blue Bridge high availability data center and its infrastructure is compliant with all the requirements for such premise.
The architectural solution for providing our dynamic IT services is exclusive in how high availability features are implemented, how backup and restore solution is implemented and how solution is provisioned. More...
 

How can the scope of services be changed?
If you wish to do so, just please let us know and we will customize service scope so that it answers to your current needs.
All services in our data centre are designed and provided based on virtual infrastructure that enables changing the capabilities of technical resources regarding our customers‘ business cycles.